not on back order, item received
I bought this as a gift for my daughter. She really likes it and says the quality is good. She was a little disappointed at first because the head of the bear was too big for the body. (It wasn't like the picture on your website) I called and left a message and a representative called me back after a few days. She was very nice and gave us the choice of returning or exchanging it. She even said she would give us a discount if we decided to keep it. Needless to say, after a few weeks, my daughter said the bear stool grew on her and she decided to just keep it.